Frequently Asked Questions
Everything you need to know about cleaner water and healthier skin.
How long does the shower filter last?
Our shower filters are designed to last for approximately 13,000 liters of water, which is roughly 3 to 4 months for an average household of two.
Does the filter fit all shower types?
Yes, our filters feature a universal 1/2 inch thread that fits most standard shower heads, including fixed, handheld, and rainfall models.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your products vegan and cruelty-free?
Absolutely. All Hello Klean products are 100% vegan and are never tested on animals.
Do you offer subscription discounts?
Yes, you can subscribe to our filter replacement program to save 15% on every order and ensure you never miss a filter change.